Frequently Asked Questions

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How quickly can we see results?

Results can typically be seen within 1–2 weeks with consistent use. Many notice an immediate boost in circulation and a refreshed appearance after the first use, while sculpting and tension relief develop over time. For best results, use the Formora Roller 4–5 times per week on clean skin, pairing it with a facial oil or serum to enhance glide and absorption.

How long will results last?

Results can be maintained with regular use. Temporary effects like depuffing and improved circulation can last throughout the day, while long-term benefits—such as enhanced skin elasticity and muscle relaxation—become more apparent with consistent use over time.

At what age can we start using the Formora Roller?

The Formora Roller is suitable for all ages. Younger users may benefit from its ability to promote circulation and sculpt the face, while mature users can use it to relax facial tension and support skin elasticity.

Can I use the Formora Roller if I have rosacea?

If you have rosacea, we recommend using the Formora Roller with gentle pressure and pairing it with a calming serum or oil. Avoid rolling over active flare-ups to prevent irritation.

Should I use the Formora Roller with oil?

Yes, using the Formora Roller with oil enhances the experience by providing a smooth glide while delivering added skincare benefits. For best results, we recommend pairing it with lightweight, nourishing oils like argan, rosehip, squalane, or abyssinian oil—each carefully selected to complement your routine. Stay tuned as we introduce our own collection, crafted to perfectly pair with the Formora Roller.

Can the Formora Roller be used alongside botox or fillers?

Yes, the Formora Roller can be used alongside Botox or fillers, but we recommend waiting at least two weeks post-treatment before incorporating it into your routine. This allows the injectables to settle properly. Once cleared by your provider, gentle rolling can help enhance circulation and support overall skin vitality without disrupting results. Always use light pressure and consult with your aesthetic professional for personalized guidance.

What’s the difference between the Formora Roller and Guasha?

Many gua sha tools, such as those made from jade, are porous and can trap oil, dirt, and bacteria over time. The Formora Roller is crafted from high-quality, non-porous silicone, ensuring a more hygienic and effortless facial massage. Its smooth, cushioned design allows for gentle yet effective sculpting, making it an ideal addition to any skincare ritual.

What material is the Formora Roller made from?

The Formora Roller is crafted from high-quality, non-porous silicone, ensuring a smooth, effortless glide while resisting the buildup of dirt and oil. Unlike traditional materials, its sleek design prioritizes both hygiene and longevity, making it a reliable addition to your daily skincare routine.

Shipping & Delivery

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How soon can I expect my Formora order to arrive?

Orders are processed within 1-2 business days. Shipping times vary based on location, but most orders arrive within 8-15 business days. You’ll receive a tracking link as soon as your order ships, so you can follow its journey to you.

Please note that shipping times may be affected by customs processing and local courier services.

Will I have to pay customs fees when my order arrives?

Custom fees may apply depending on your country’s import regulations. While many orders arrive without additional charges, we recommend checking with your local customs office for specific details. Any applicable duties or taxes are the responsibility of the customer.